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Roxanne Capehart

美国

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Famvibe

Dissatisfied Customer not receiving order for Christmas

I have been ordering from Famvibe numerous times, but this year I did not receive the two ornaments that were ordered for my grandson's first Christmas, I ordered this way in time to get both of them before Christmas which was on 12.2.24, no excuse that I have not received them as of today, even though your website stated that it would be here before Christmas. I feel that I should receive a refund for your part of me not receiving it on time. I have emailed twice and sent a text, and no one has called me as of today. If writing a poor review is the only way to get someone to answer, then that tells me poor customer service when you have a problem you have no way to contact your company. Roxanne Capehart

2024-12-26