Order never arrived
I placed an order on November 11, 2024 and it never arrived. Took 10 days for them to ship it from China and another 10 days to arrive in the US. After moving from facility to facility, there were no updates since December 5th. I emailed them a week before Christmas and I was told to wait 4-5 more days, but according to the USPS the item didn’t have the proper postage applied, so they weren’t going to deliver it. I emailed them again and asked for a refund, but they offered to ship a replacement order. Told them no I’d like a refund and now we’re just emailing back-and-forth with one response per day.