The worst possible experience.
During this vacation, I unfortunately flew twice with Batik Air. The first flight was delayed by two and a half hours, and the second, flight OD392 on January 5th, was delayed by more than six hours due to technical problems with the aircraft. The airline refused any compensation, provided confusing information, and boasted that there are even worse airlines. A complete lack of respect. If flights are almost always delayed and the aircraft have mechanical failures, it would be much better to deny them operating licenses and shut them down, because they represent a serious danger and a great inconvenience for travelers.