Take command admnisters my plan
Take command admnisters my plan. There is an error saying that classes aren't fully assigned and I am trying to fix it before the Dec 15 deadline, and they have not been helpful at all. 1) everytime i call their number, I am put on hold for 5 minutes and then automatically disconnected. 2) if you email their support email, you get an automated response and nobody ever responds 3) if you go on their chat, you waste so much time trying to get someone to talk to you and when they do, they are helping multiple people so they take forever to get back to you. And 9/10 times they say, i don't have the capability to do this, so i have to escalate. then they tell you they will respond to the chat when they get to your query. but you get no ticket number, no way of following up. this is my conversation with (copied and pasted) Hey there, Thank you for reaching out. This email is to confirm we have received your case and are working diligently for a resolution. In the meantime, if you have a question or any new information that you would like to add to your case, you can reply back to this email at any time! As soon as we have an update or a resolution for you, we will reply to this email thread! Take Command Support • 3d ago December 10 hi there, is there an update? - • 1d ago hello? - • 1d ago December 11 Hi , just following up - • 1d ago December 12 another follow up - • 15m ago can someone help me I don't know how anyone is supposed to get anything done when this is how they respond. Save your time and go somewhere else.
