Kelansu Sells Junk! Fraudulent Company
I purchased directly from their website and the description was real crystals, genuinely handpicked, molded perfectly into mugs. It even showed the process on a video of how they do it. I received the mugs, opened the package to find that they were worse then plastic. Cheap junk! When I have tried to return the items, they offered me a 20% reimbursement and I can keep the mugs. I said absolutely not, this is fraud, the description was nothing like the product. I was told to follow the return policy then, which includes filling out a return application after selecting my order in my account. There is no such things as a return application. If so, I would do it. I have since sent the company 4 different emails requesting for the form. I have yet to hear anything. I spent $150 on junk and wish i had known about this review site.