I had a terrible experience!
I had a terrible experience with Kaegreel shoes. I placed an order on 12/2 and received no shipping confirmation for over two weeks. I emailed their customer service requesting an update but never got a response. Frustrated, I submitted a complaint with my credit card company, and the charge was reversed and held. Conveniently, I received an email the very next day saying my order had shipped. It then took another week to receive actual shipping information. As of today, the package has been sitting in Queens since 12/26 with no further updates. This is by far one of the worst online shopping experiences I’ve had—poor communication, slow processing, and a lack of accountability. I will not be ordering from Kaegreel again.