Resolved my issue
I ordered an item as a gift led to believe the price was in Canadian dollars. After the purchase was finished I received an email that showed it in US dollars which made it quite almost 38% more expensive. I immediately contacted customer service and canceled the order. They assured me they would cancel it and refund my credit card. They even followed up to ask why and agreed that the price was too expensive in Canadian dollars. I followed up with a few more emails but never received the refund. Almost a month and a half later today the item arrived. after a few more emails asking for my refund they finally called and apologized and issued the refund and told me to keep the item that have been shipped in error. It took a while but I am happy with the outcome.