The Most Disrespectful Airline Experience of My Life
I've flown for 20+ years across all kinds of airlines. Nothing comes close to the absolute disgrace that is China Eastern Airlines. They unilaterally changed my flight, adding a 60-hour layover, without offering any fair alternative. I asked repeatedly and politely for a rebooking on the same date with a shorter connection. They refused, told me to "just cancel and buy a new ticket", and outright ignored basic European passenger rights. Their staff gave me contradictory answers, passed the responsibility to my travel agent, and claimed EU law didn't apply, even though my trip originated in Amsterdam. I've now filed a formal complaint with Dutch aviation authorities and am pursuing a chargeback. China Eastern doesn't just offer bad service - they show outright contempt for customers and international law. Avoid this airline at all costs. Pay more to fly with literally anyone else. You'll thank yourself for not stepping into the bureaucratic black hole that is China Eastern.