Items never arrive
I ordered 2 make up bags on 01/11. I got a tracking email which showed that my parcel had arrived in Oxford on 29/11 and it never moved from there. I contacted the company several times and kept getting asked to wait a few days but nothing changed. I have asked for a refund 6 times and now, a week after Christmas, they have told me they’ve sent out a replacement order. I have explained that these items were Christmas presents and that as I had to buy other presents I wanted my money back. They have ignored my numerous requests. They are scammers. DO NOT USE THIS COMPANY.