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Marnie

美国

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Bellepoque

Didn't give me my entire order

I ordered 7 dresses from this company. They only sent me five. One of those five was a completely different dress from what I ordered. They told me they no longer had the other two dresses which they charged me for in November and said they would replace them. I told them which dresses to replace and they have not done it or responded to me despite about 10 emails. It has been weeks. They do not have a phone number. No one has contacted me despite taking my money. I can see the order and it says partially fulfilled and there are no tracking numbers to on the two dresses I ordered that I haven't receied. My daughter is really sad she got a completely different dress to the one I ordered as that was her favorite. I will never order from them again and hope my credit card will refund me when I file a complaint as it has been over thirty days with no sigh of sending me the merchandise I ordered.

2025-01-05