美国
Customer service was responsive and did a good job following up thru the entire process. The main issue I had is with Qidi's warranty policy as I was instructed to dis-assemble and re-assemble the unit multiple times as well as fully replace a circuit board. An average consumer should not be expected to do this on a defective unit and I feel Qidi should have a better replacement policy.
Overall, very good value for the cost. I purchased the combo with the Qidi box and even though I know it was going to be delayed by a couple of months, that's not the best sales tactic in my opinion. The Q2 has been printing excellent and no issues initially. All calibrations and setup went smoothly and auto bed leveling has been great. I am mostly printing with ASA, PLA and PETG but purchased this to start trying out engineering filaments. You will definitely want to print the lid riser as the PTFE tubing will rub against the top causing scratches but more importantly, the tube gets bent to an angle that makes it difficult to feed the filament into the extruder. I will be curious how this affects the Qidi Box.