Awful Customer Service - Look Fantastic
I bought a product - BeautyWorks Aeris multistyler - through Look Fantastic just 19 months ago. The product was £220. It has broken because the cable does not rotate so internally it has broken. Otherwise it is in pristine condition as it has been very well looked after. I contacted Look Fantastic and BeautyWorks and neither has been willing to help, even to advise where / how it could be repaired. Apparently they wash their hands of anything which is over 1 year old :(