Rating would be 0
Rating would be 0 if it could. To begin, I have sent Sugargoo fair warning thar our dissatisfaction would lead to negative feedback - and here it begins. My son spent AUD$500 plus on products for his Christmas presents. Nothing received, just some strange update that it has gone missing. Shipping details says the parcel arrived in Sydney 3rd January. Still nothing. The shipping company PF Logistics, also a joke, cannot find it, they say it is missing however my guess - stolen. Not a word from PF Logistics who actually "lost" the parcel. Sugargoo insults us by saying we should have taken out insurance, then offer AUD $17 compensation or approx 3% of total spend. In short, not professional, poor service money hingry and not recommended if you are chasing fake products.