Taken advantage of
I purchased an initial voucher not realizing that meant I was locked into a 6 month contract. After 6 months I called to cancel the membership. Now I’m realizing they never canceled it and I’ve been paying for this for over a year! (It’s on a credit card) Not only do they make it difficult to contact them but they refuse to work with me. I understand the 6 month commitment but feel that they purposely did not cancel my membership when asked. It looks like bogus appointments were made and canceled every month. Emails were going to my spam. Thank God I reviewed my cc statements more thoroughly. I’m sick that I ended up paying $900+ on what ended up being one cleaning session. Stay away