Poor quality and lack of a real resolution from customer service
I am extremely disappointed with the Victorian Entry Solid Wood Console Table I purchased from WoodArt Deal. Although this piece is beautiful, it is poorly crafted. The table started showing signs of damage within just a few months - a large crack appeared down the front of the table. For a product marketed as high-quality, this was incredibly frustrating. I contacted their customer service team, hoping for a resolution, but was met with push back, blame, and no real effort to address the problem. They offered a minuscule refund of less than 5% despite the cosmetic damage being moderate and tried to blame it on how I cared for the item - although it is clear that as the wood settled once in my home it expanded and cracked. I was left with a damaged piece of furniture that is not worth the price tag it came with. The lack of accountability from WoodArt Deal is upsetting, and I won’t be purchasing from them again. I highly advise against buying from this company if you want furniture that lasts. Additionally, you will be met with resistance from their customer service team in resolving any issues that arise.