Damaged Products
Ordered a Groove Cara Pen and 2 lighters in December 2024. The Cara arrived scratched and clearly had been a return. The two lighters are almost unfillable and 3/4 of the butane spills all over the exterior of the lighters. I have tried email, phone, and contact form. Nothing from them. Update: Eventually, I contacted my bank (I had paid with a bank credit card) and they were able to intervene and get me a 100% refund...no help at all from Vapor.com.