Bought a mobile from shoppee from oppo official store in shoppee mall
Bought a mobile from shoppee , oppo official store in shoppee mall. After receiving the mobile on it started setup after putting all the asked steps then colors update came in so it started updateing then restarting of the mobile started so the mobile keep on restarting & off the keeps on restarting & off for non stop for more than 30 minutes till the mobile started to heat up but it didn't stop keep on & off it self I tried to off the mobile by pressing power button the button doesn't work it's keep on restarting & restarting. So open dispute in shoppee app to get the refund. Shoppee said they will pickup the mobile back next day to send it back to seller so I texted the videos of mobile keep on restarting to the seller & shoppee too. After many days passed shoppee texted said they will not refund my money but will pay to seller. Cause seller says if mobile have any problem send to service center in Singapore. They will not take it back. Shoppee released the money to the seller. Now says they will send the spoiled mobile back to me after 5 days . Shoppee done injustice to us . Is there any department to Question shoppee for doing this injustice to the customer & the oppo official store in shoppee should be asked for it too. We bought the mobile from them they should replace it with new set but they refused that is totally unfair. Singaporeans must think before buying mobile from shoppee oppo official store in shoppee mall.