Be careful with this company. . myus
I am deeply disappointed by the inconsistent information provided by MyUS. During this case I received multiple contradictory explanations for the return of my shipment. Most recently, your support team claimed that I submitted an invoice that did not match the shipment. This is simply not true. I never uploaded or submitted any invoice through my MyUS account. The only invoice was the printed eBay invoice placed inside the package. If MyUS believes I submitted an incorrect invoice, I request evidence. Please provide a copy of the invoice you are referring to. Making such a claim without evidence is unacceptable. This case has damaged my business, delayed my customer, and caused financial loss. I expected professional support, but instead I received contradictory information from multiple agents.