Wrong Room with wrong Beds
Booked a Hotel in Busan from 01.05.-08.05.25. Trough Agoda. On their Website their Advertise 2 Single Beds thats what I needed for me and My travel "Buddy". Arriving at the Hotel the hotel never had any single room with 2 single Beds. Contactet the Agoda Support. All they did is trying to give me some useless coins on their website then actually help me. Their chat is totally useless and doesn't help in any way. Disappointed in their service and i will delete my account as soon as possible from their website. They try to blame the Hotel for everything and since we still got a King Size bed it isn't a Inconvenience in their sense for us. But that i travel with someone that isn't comfortable to share Beds they just don't give a f. I can totally understand all negative reviews from here. Never i will use them again and will look if i have any legal possibilities.