I had a horrible experience today with…
I had a horrible experience today with Postmates/ uber eats. I placed an order, the driver who worked for Postmates brought me an order that was not mine placed by a DoorDash customer. I sent pictures to Postmates/uber eats and they refused to refund me, said it was the correct order even after I sent pictures proving the order was wrong. I spoke to customer service which is routed somewhere overseas they seemed to understand the issue but the app support continued to tell me I was not owed a refund. It’s totally ridiculous. This is the worst food delivery service to order from ! They do not take responsibility for their errors ! Nor do they provide explanations for their irrational responses.