Best computer experience ever.
First: it was great to have a quick referral to an agent Gabe was patient and undewrstanding which is especiaally important to a senior with very poor computer skills and limited dexterity. No matter, Gabe just gave me the soace and understanding that allowed me to ffollow his instructions easily and calmly. But more to you point had made the necessary steps quickly and efficiently. The experience was quick and totally painless. Thank you, Gabe.