Took much longer than it said it was…
Took much longer than it said it was going to. I was in a rush for this order and to have it not done in a timely manner was frustrating. I called last week, days after it was supposed to be done, and was told that there were some results already and the customer representative on the phone would email the lab and then call me back. I in fact did not receive a call back and called again the next week, and received the same response from a different person. I have just now had some results show up in the system, still waiting on some, over a month after I dropped the samples off at the Edmonton lab.