WHEN YOU WANT TO LEAVE THEM - THE ARE IRRESPONSIVE AND ACT LIKE FRAUDS.
I am long-time Customer with Host4Geeks.in and having reseller account with them. Off late their server has a bug of not raising the invoice on time. And then they suspend your account for non-payment of invoice. This happened many times and I opened several tickets. The same happened on January 26. The last invoice was not showing in the system, but my account got suspended. Then all of the sudden they say oh sorry we have raised the invoice, and you can clear it to get your account unsuspended. All this time my clients were unhappy with me because their sites show account suspended. So this month they raised 2 invoices one of Dec to Jan and Jan to Feb. I unfortunately paid the Jan to Feb invoice which was just raised and had far Due date. Now they are claiming me to clear both the invoices, and they have again suspended my account. Now after this frustration I asked them to provide my backup so I can leave. They say they want the payment for the pending invoice. I said I have already paid the invoice for the future which was not even due. So you can adjust and allow me 48 hours to take my back up and leave. they are not allowing me or not emailing me the link to download my backup of cPanel. I have had many servers before. but Host4Geeks is pathetic in terms of professionalism. On top of all this, they also charge late fee for their system bug of not raising the invoice. I NOW PAID RESTORATION FEE OF 500. NOW THEY ARE NOT REPLYING AFTER I PAID ALL THE INVOICES. SCREENSHOT ATTACHED.