The logistics company failed to pick up…
The logistics company failed to pick up my return package as scheduled on 13th January. Despite waiting for days and contacting customer service, who assured me they would expedite the process, no one showed up. To make matters worse, the driver messaged me on WhatsApp, claiming they couldn't deliver after 7 pm yesterday because it was an office address. What?! How can they not differentiate between a home and an office address? This experience has been beyond frustrating. If I could give zero stars, I would! This is by far the worst logistics company I’ve ever dealt with. When will you come to collect my returned parcel ?!