Customer service (in case something is…
Customer service (in case something is not working) is bad. Already three cases: You have to provide photos and videos on youtube to showcase the problem (even if a photo would be sufficient) and then you have to explain more than once that there is a quality problem. At the end they offer you useless Banggood points. If you resist on sending the defective device back they reply that, if they do not find a problem on their side you will get charged (they state on their website that you can return a purchase without reason!) and best of all they write, if the item is lost during transportation you also will be charged.