Cancelled service after third consecutive no-show
This is a pretty awful platform. I didn't have too much experience outsourcing yard care. I've always done it myself. This company came up in searches so I figured, why not? The price is cheap and what could go wrong? The first service was great! The pros came and did an excellent job. The next one was a no show. The reschedule was a no show. And finally the next one was a no show. At this point it's a week overdue. I decided to cancel and of course there's no obvious customer service number. I had to go through this horrid AI chat tree, wait for a real person to chat with, be jerked around multiple times, and then finally after 30 minutes of sitting on a chat got my service cancelled. Not cool. Look, you get what you pay for. If you're looking for consistency in terms of scheduling and quality, look elsewhere my friends.