Communications and purchasing is difficult
Same as everyone, can’t talk to someone. Email communications are sketchy. Tried to make purchase and site wouldn’t accept credit card so they were suggesting Paypal. Nothing was fluid and decided to go with other supplier but wrote to them about my client experience of not being able to talk to someone and here was their response: We have always been a salesperson to communicate with you, and we have answered your questions and given you an appropriate discount. Our website has also made a lot of customers. I don't need your advice. Thank you. BTW, not all questions were answered…I had several technical questions about the templates without any anwers…
