Toilet Install No Show
I scheduled a toilet install two weeks in advance after purchasing the toilets through a well-known big box store who uses Thumbtack. No calls and no show. When I tried to contact Thumbtack customer service on the day (Wednesday), I was told they were closed until Friday for meetings. I filed a concern using their web form, and they said that I couldn’t change my project once it had been finalized; this was the day after they did not show up. I was finally able to cancel the “install” after spending two hours where I bought the toilets. I will definitely not use this service ever again. I have to make other arrangements now for the install.