Multiple charges for same logo, no replies from support.
(see edit below) I used their service to design a logo and was pleased with it. I went back and used it again for different logos. After a year or so I went back to download vector versions of one of the logos. I am fairly certain that when I used it before, it said I had unlimited access to vector images, but it had been cut off and they asked me to pay again to download the logo that I had created before. Lose two stars for that. Kinda slimy imho. I went to their chat window and wrote up this question/ concern. I then hit enter and it said something like "we aren't here now but this has been forwarded to our team". That was about a month ago. Lose two stars for that. My time is worth more than this. I am going to pay them again to get my vector logos out of there and not going back. (edit) They since replied by email here and have sent me the logos so I don't have to pay again to download them. They apparently replied in the chat window 5 hours after I posted the question, however I don't think anyone is going to wait 5 hours for a chat reply. Still, better than no reply.