Don’t plan on retuning your items.
Ordered three dresses for a wedding. All of them were cheaply made and ill fitting. As many others have stated, I didn’t realize it’s store credit for returns. I returned and waited. Nothing. FedEx notified me it was received but not them. I sent two emails with no response (there’s no phone number option). So I sent a third one letting them know I disputed the charges with my credit card after not hearing back. Oddly enough, they got back to me then to tell me when you return something you can find the credit ant checkout over items are in your cart. Like anyone would know that. So I had to wait for my credit card to deny my dispute and then I get my credit? No! They told me I have to wait 4 months to make sure the dispute is over. So the dresses I ordered in September, I still haven’t received credit for and won’t until March…maybe. After reading reviews I’m pretty certain whatever I get with my credit will be as bad as the dresses. Total buyers remorse here to the tune of $230.