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Sylvester Fiers

美国

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DME Hub

UPS???

Initially, I appreciated your company’s reliability, as you consistently delivered the necessary items on time. However, I’m currently facing an issue with a recent shipment. Despite the package being marked as undelivered because I wasn’t home when UPS delivered it, it hasn’t arrived yet. I’ve contacted UPS and filed a formal complaint about the delayed delivery. I explained to them that I was home and no one came to my residence. They assured me that the package is expected to be delivered this Tuesday, January 21st. I’ll keep a close eye on the situation and provide an update if anything changes. In response to your inquiry regarding my complaint with UPS, they have provided an incomplete account of the events. UPS did not visit my residence. Our property is equipped with surveillance cameras throughout. On multiple occasions, UPS carriers have left packages unattended within the building. Despite these instances, UPS has failed to deliver packages to my residence on two separate occasions, despite their claims of attempting to do so.

2025-01-19已认证