Pleasantly surprised
After ordering I became a bit sceptical due to limited reviews other than those on their website and because it shipped from China when I thought it was a US site. But surprisingly the case, grip and phone charm all arrived as described. Delivery was longer than the 6-9 delivery days as noted on their website/social media comments and instead took 3 weeks. My tracking link also showed that it had never been picked up by the postal carrier. I emailed PadaSnap support and they gave me a different tracking number which showed all the relevant information better.
