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Bethany C

美国

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Matureidea

I received the wrong product

I received the wrong product, and when I contacted the company, they claimed their inventory showed the correct item had been shipped, despite me clearly receiving the wrong one. They initially offered a $4 refund, then increased it to $7. However, I was told I’d have to pay for return shipping in order to get a refund, even though this was not my mistake. Horrible customer service overall. I would not recommend this company!

2025-01-26有帮助 1