Doesn’t work for long; customer service doesn’t help
I purchased the ab stimulator device. After just a week and a half of use, only one of the six pads works with the same level of strength as it did with the first use. The others are very weak and barely offer any electrical output. Emailed service@ rorcie.com to tell them that but got no response yet. Very disappointed. UPDATE: Rorcie support told me this was due to not cleaning and keeping the device well. I assured them I took great care of it. They then responded that I needed to get new pads for the device. After ordering additional gel pads online (and electrode gel, just to be sure) there was NO improvement in electric strength. After having told them *that,* they gave me a lengthy list of instructions for making a ridiculously detailed video to send them confirming the lack of power. At this point, it was clear to me that they were not going to resolve the situation, so I didn’t even bother. Their last email is probably off putting to many others as an attempt to have them throw their hands in the air. My advice? Buy up. It might be more costly, but you probably won’t be facing this kind of dismissive deflection or the added purchases to try to fix the crappy item. This was money down the toilet and many unnecessary headaches afterward.