Long time customer lost - DO NOT ORDER BLUE APRON
I have spent thousands of dollars over several years with Blue Apron - but in 2025 it all went down hill. First I received a message that my payment didn't go through and that I needed to update my cc information - only to find out that it was a computer glitch on BA's part and not a payment rejection on my card. I have ordered boxes every other week for years, but for some unknown reason neither one of my Jan. 2025 boxes made it to my doorstep. Of course I get the email..."we're sorry that your box is delayed, but we were unable to deliver your meals". I contacted customer service to see how quickly I could receive a box and the service rep said the best they could do is to move my next delivery date forward to Tuesday instead of Friday. They made the change on their end, however I received an email that my account was temporarily canceled and that I would have to change my password; select my meals for the month of February; AND re-enter my payment information. I just went through all of this at the beginning of the month and somehow errors on BA's part become my problem to resolve. I'm inconvenienced to the point of canceling my long term subscription. Good riddance Blue Apron!