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Marta Healey

美国

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The M

Horrible!!

Horrible!!! Save your money! My daughter asked for a custome necklace that I paid over 400 dollars for back in November. They stated it would be ready in 3-4 weeks.. They are not very good at replying since they have no store phone number for you to contact. I had to take a day off and tell them I well report fraud if I didn’t get the necklace or my money back. No one ever took responsibility on what happened with order with fingers pointing to each other. Finally received the necklace via mail and it came in completely tangled had to take it to a jewelry store to get fixed. Bottom line is they wouldn’t have have done anything about this issue had I not gone in to the store. Horrible customer service.

2025-01-29有帮助 1