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Eleoora

意大利

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SUGARGOO

BEWARE BIG DISAPPOINT

I have been a customer for a while but this time they disappointed me so bad...I bought expensive product and expensive shipping,only two days after paying for my shipping I requested IMMEDIATE shipping address change because I had to leave my home,the package wasnt event shipped outside china yet but they refused to help...blamed everything on Italian postal service that told me they could deliver the package to a new address ONLY with their permission but they never cared to help so the result is my package was delivered to someone else i dont know who got it but I just lost my money and my times...and cherry on top they dont want to refound me in any way...they came up with a 2 dollar shipping coupon so now i will be filing a complain with paypal hoping i can get my money back as soon as possible,they keep telling excuses not to help because as soon you pay them for the shipping they diseappear and they dont care for the customers no more...i will stick with other agents with better customer service im very sorry for my experience

2025-12-03