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Jake Jones

美国

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Shift4

Absolutely dreadful company

Absolutely dreadful service and support. Yes, they are sickeningly friendly, but you have to wait forever to get to someonone and then they don't actually solve your issue. They overcharge and extend your contract even after you've cancelled. They somehow even when lawsuits because they must be fabricating non-existent contracts. We were guaranteed no hardware fees for one year, pay the hardware fees the second year and then own the equipment. We cancelled in October 2025. They have continued to charge us monthly fees and won't let us keep the equipment. They extended our contract to January 2027 even though we cancelled October 2025. Absolutely horrible company to work with. They screw you every single chance they get and then lock you into things you never agreed on and win the lawsuits even if you prove them wrong.

2026-04-14有帮助 2