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Lucas Hyde

新加坡

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KeyMalaysia: Leading Malaysia eVisa Service

Horrible customer support experience

Horrible customer support experience. Not just me but the people I referred to had similar issue. My agent was Husayn. Avoid at all cost. Asked for estimated delivery time and didn’t reply properly. Still said its my problem for not reading properly and also told me to behave in chat just cause I asked for the third time wtf processing mean since they aren’t answering me. Took 23 days instead of 3-5 days. Had issue with document submission twice. Second time they didnt even email me and made me just wait till I have to check on the website myself to realise. So time was even more delayed. Overall really bad attitude and experience. Super frustrated and insulted. Just apply evisa yourself from the official site its cheaper and you won’t have to deal with shitty customer service + website experience.

2025-01-31有帮助 4