Mode and GM financial did not communicate well. Also, my contract was incorrect and reps refused to fix it.
Mode and GM financial did not communicate with one another. I initiated the buying process months before it was completed and the entire time gm called daily asking me to return the car and expressing that mode and them are not the same and they didn’t have information. Additionally, I made my contract including a gap insurance that was completely left off my contract and mode representatives refuse to add it.