Look elsewhere for an exercise bike!
01/06/25 - Placed order 01/07 - Order confirmed 01/08 - Credit card charged 01/13 - Anticipated arrival of bike 01/16 - Sent email asking for an update, tracking wasn’t working 01/22 - Freebeat sent email advising they were sending bike 01/25,29,31 – Sent emails asking for a tracking number 02/02 – Have not heard from Freebeat since 01/22 Next week I’ll report this questionable activity to AMEX. After reading other reviews here on Trustpilot, it appears I should have stuck with the more established companies anyway. ___ 02/17 - Shortly after posting this review, Freebeat sent an email advising that they were working on it. A couple days later they sent a tracking number that actually worked. Last week I received my bike! Set-up was simple and the bike appears to be very well built. I am a little frustrated with how difficult they make it to simply "free ride". I just want to watch TV while grinding out 30min on the bike. It would be nice that it tracks / logs these events, but that seems only possible with the hefty monthly subscription.