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Bridgette

美国

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XenonPro

The worst

The worst. I ordered headlights and needed to return them. When I contacted them to make sure they received the item, they claimed they had the item and give it 14 days for a refund. Today is day 13, nothing yet. I follow up and lo and behold they can’t find it. When I finally provided the tracking number, why they need that I don’t know, they miraculously found the item but it was sent to accounting without a refund being processed. So even when they dropped the ball, I still can’t get a full refund, they take $30. This place is ridiculous when it comes to customer service. Definitely do not recommend.

2025-02-03