personalized baby ornaments…
I ordered personalized baby ornaments for Christmas. The type was incorrect. They used a lower case g instead of a number 9 and a comma instead of a decimal. It should have been 19.5 but showed as 1g,5. I emailed to let them know the ornaments were not as ordered and they did nothing to correct the errors. I paid a lot for these ornaments and expected more from the company. Not at all impressed with their lack of response. I am very happy to say that Famvibe has fixed the errors on my ornaments and sent me corrected replacements very quickly. They emailed me and had me verify the print I wanted. The new ornaments are just as I originally ordered and I am pleased with the quick response. Thank you Famvibe for the very speedy response.