Very Responsive Company, Great Product
Long was in contact with me immediately after purchase and provided confirmation that the order had shipped. The unit arrived relatively quickly, for something shipped from China. Probably less than two weeks after purchase. While the head unit came with no instructions, Long replied to every email, and was very helpful in providing the info needed to get it installed. OEM back-up camera works, steering wheel controls work, OEM commander knob and volume control still work. The unit looks fantastic in my 2016 Mazda CX-5, and is a huge improvement from the OEM head unit.