Mr.Jones was helpful to me and calm…
Mr.Jones was helpful to me and calm even though I was upset with my baggage cost. He was helpful in a frustrating situation and he assisted me in adding KTN and bags which cost more than flight and did not allow for me to have a carry on. I personally will select another carrier in the future. Either way , Mr Jones was very kind and generous to handle my situation today 2/7/2025