Non existent Customer Service
If it were possible, I'd give negative stars This is not a serious company. Customer support is nonexistent! No one answers the phone. Leave a message and you'll never get a reply by email. Try the on-line chat and you get a virtual attendant requesting that you "open a ticket." Again, no replies. This has gone on for over a week. Fortunately, we are able to get our money back through American Express. Save yourself the hassle and take your business elsewhere.