Bad service, bad product, still not received after 2 months
If I could give this a zero, I would. I ordered a family Viking portrait costing close to $200 for a birthday present. It took 8 revisions over a month and still looked overly fake and far too photoshopped. Skin had changed, makeup was put on, heads too big or too small - a bad cut and paste job. I spent a lot of time tooing and froing with the random service person. I even asked for a reduction in price because of the whole process and knowing it would not be here on time. Communication was sporadic and not within the 3 day timeframe. When I finally confirmed the portrait for printing and delivery I noticed after a few weeks, I hadn't received a tracking order as communicated by the website. I finally received a tracking number from TurnMeRoyal, which confirmed the parcel had not been picked up. Impossible to contact the Sendle delivery service (bots, no contact form or phone number) so I am still awaiting to hear back from Turnmeroyal and Sendle (had to send via a business customer) as to when I will be receiving my parcel. I was hoping to have it by 10 Jan but due to all the revisions and now the lack of courier service I still have not received it. Very disappointing