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Tracy G

美国

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Koprez®

30 day money back guarentee is not accurate

Trying to return something to this company is impossible. Don't watch the video after you place an order or you'll end up with $179 extra order of sleeves it’s a click bait tactic. I started a return process and been getting the run around. Now they offered me 50% off the return to keep the extra sleeves I inadvertanly ordered. They’re not even the right size again click and bait. Talk about 30 day money back guarantee they tried to offer me half off to keep them. I disputed the charge on my credit card and can't get anyone to contact me back about a return address to return these sleeves. I swear they are extending getting back to me to go beyond the 30 days. I started this process Aug 2nd and its is Aug 19th. I will never order from them again. Amazon sells their products. I did find comfort in the sleeves but it’s not worth the hassle of dealing with them if something goes wrong and there are many other compression sleeves out there to choose from. Update Aug 21,26 Thalia, If you work for this company you should have my email information and order number. I have over 12 email exchanges with your company and my last email I stated if I don’t hear back from someone about returning these sleeves I am putting a complaint in with the BBB. I placed an order Aug 2nd it’s Aug 21st and have not received a return address from customer service for YOUR product! Koprez has computers search my information.

2026-08-19