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Donna

美国

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Versare Solutions, LLC.

I was told product was in stock but it was NOT.

They were not honest about the availability of the product. I asked them at the time I ordered the product if the product was in stock & I was told yes. I was told that the product will be shipped within 2 weeks. Four weeks later, I checked on the status of my order & I was told that the product was out of stock. I work at a school and we like to plan because when kids are involved, that's what you do. It was a huge setback for us to have received the product 10 weeks later. They could have been honest & told me that the product was out-of-stock when I asked them so we could have an alternate plan for our students. The local freight forwarder that they used however was very accommodating, there was a huge storm on the scheduled delivery day so I called them to reschedule the delivery for another day and they gladly did even though their driver was on their way.

2025-02-14已认证