Non-Responsive and Disappointing!
Non-Responsive and Disappointing Customer Service! This company only seems interested in helping you when you’re making a purchase—after that, customer service is nonexistent! I ordered a bracelet that was smaller than the sales representative recommended for my 7-inch wrist. I needed a size 20, not an 18. Additionally, I purchased a Juste Un Clou bracelet, but it arrived chipped. I returned both items for exchanges, but despite multiple attempts to contact the company via chat, phone, and email, I have received no response. They currently have both my returned merchandise and my payment. This lack of communication and resolution is unacceptable!